what companies are in the consumer services field? Consumer services is a broad category — any business that sells a service directly to people rather than to other businesses falls under it. That means retail, hospitality, food, healthcare, personal care, and a dozen other industries all live under the same umbrella. Here’s a breakdown of the biggest names by sector.
Hospitality & Travel
The Walt Disney Company is the obvious giant here — theme parks, resorts, and entertainment rolled into one massive operation. On the hotel side, Marriott International runs properties in over 130 countries. For booking travel, Booking Holdings powers much of what you see when you search for flights and accommodations online. Airbnb sits in a slightly different lane, connecting travelers directly with property owners rather than running hotels itself.
Food & Beverage
McDonald’s serves tens of millions of customers every single day. That number alone tells you something about the scale consumer services can reach. Starbucks has turned coffee into a full lifestyle category — there are locations in airports, grocery stores, drive-throughs, and seemingly every city block in North America. Trader Joe’s takes a different approach: smaller stores, fewer SKUs, and a loyal customer base that treats it more like a community than a supermarket chain.
Retail & E-commerce
Amazon has essentially redefined what people expect from retail — fast shipping, easy returns, and a product catalog that covers almost everything. Walmart remains the largest brick-and-mortar retailer on the planet by revenue. Costco operates on a members-only warehouse model, and somehow, paying an annual fee to shop there has become something people genuinely look forward to.
Household & Personal Services
Not every company in this space has a recognizable consumer brand. Rollins, Inc. handles pest control across the U.S. and internationally — not glamorous, but consistently in demand. Service Corporation International is the largest funeral services company in North America, managing funeral homes and cemeteries across the continent. TaskRabbit sits at the other end of the scale: a platform connecting people with local freelancers for home repairs, furniture assembly, errands, and similar jobs.
Financial & Education Services
H&R Block has been doing tax preparation since 1955, helping millions of Americans file every spring. USAA is a bit of a unique case — it offers banking, insurance, and financial planning, but exclusively to military members and their families. Stride, Inc. runs online K-12 schools, putting it in a growing category of companies that deliver education services directly to students and families outside the traditional classroom.
Each of these companies is playing a different game, but they all share one thing: the end customer is a person, not a business. That direct relationship shapes everything from how they market to how they handle complaints to how they price their services.
Consumer services is one of the broadest industries out there — it covers everything from grocery delivery and pet care to mobile banking and healthcare apps. If you want a job where the work you do shows up directly in people’s daily lives, it’s worth knowing which companies are doing interesting things in this space.
Below are 18 companies worth a closer look, along with their headquarters, size, and what they actually do.
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Talkdesk
Location: San Francisco, California
Size: 1,001–5,000 employees
Talkdesk builds cloud-based contact center software for enterprises. Founded in 2011, it’s helped over 1,800 companies improve how they talk to their customers — better call quality, cleaner app integrations, fewer dropped-ball moments. The company describes its culture as fast-paced and innovation-driven, with offices across multiple countries. If you have a background in IT or customer experience technology, it’s a name worth knowing.
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Innovaccer
Location: San Francisco, California
Size: 501–1,000 employees
Healthcare data is a mess. Innovaccer, founded in 2014, exists specifically to fix that. Its data activation platform helps healthcare organizations make sense of the information they’re already collecting and use it to build better care solutions. Roles span engineering, talent acquisition, sales, and product management across the U.S. — a good fit for anyone who wants their tech work to have a real-world health impact.
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N26
Location: Berlin, Germany
Size: 201–500 employees
N26 is a fully digital bank, founded in 2013, built for people who don’t want to walk into a branch. It handles everything — insurance, credit, savings, foreign exchange — through a mobile app. The model is simple: banking that actually keeps up with how people live now. Job opportunities exist across the U.S. and internationally.
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Pfizer
Location: New York, New York
Size: Over 10,000 employees
Pfizer has been around since 1849, which makes it easy to underestimate how much ground it still covers. It works with healthcare providers and government agencies to make medications more accessible — not just developing new treatments for diseases, but working through the infrastructure problems that keep people from reaching them. Jobs span the country, with some remote options available.
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Thumbtack
Location: San Francisco, California
Size: 501–1,000 employees
Thumbtack solves a genuinely annoying problem: finding someone reliable to fix your house. Founded in 2008, it connects homeowners with vetted contractors for everything from a leaky faucet to a full kitchen remodel. It also offers DIY guides for homeowners who’d rather handle things themselves. Marketing, account management, and engineering roles are available in Utah and California.
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Babylon Health
Location: Chelsea, London
Size: 51–200 employees
Founded in 2013, Babylon Health puts healthcare on your phone. The app lets users schedule consultations with medical professionals, check symptoms, and message health providers directly. No waiting room required. The company offers flexible, remote-friendly positions for people interested in the growing telehealth space.
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Kasisto
Location: New York, New York
Size: 51–200 employees
Kasisto, founded in 2013, builds AI-powered virtual assistants specifically for financial services. The product shows up as conversational bots inside banking apps, websites, and messaging platforms — the kind that can actually answer a complicated question rather than just routing you to a FAQ page. If you’re drawn to AI with a practical, industry-specific application, open roles include enterprise account executive, solutions architect, and sales engineer positions.
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Acorns
Location: Irvine, California
Size: 201–500 employees
The pitch is simple: Acorns rounds up your everyday purchases to the nearest dollar and invests the difference into exchange-traded funds. Founded in 2012, it’s aimed at people who want to invest but don’t think about it enough to actually do it. Career paths there range from product management and marketing to cybersecurity and analytics.
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Mindbody
Location: San Luis Obispo, California
Size: 1,001–5,000 employees
Mindbody has been around since 2001, working to make health, beauty, and wellness services easier to access. Its app lets users book fitness classes and appointments across more than 25,000 partner businesses. With offices in the U.S., U.K., India, and Australia, it’s a genuinely global operation — and it offers full-time employees 20 vacation days per year plus onsite wellness classes, which isn’t nothing.
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Rover.com
Location: Seattle, Washington
Size: 201–500 employees
Dog owners who travel or work long hours know the anxiety of finding someone trustworthy to watch their pet. Rover.com, founded in 2011, addresses that by connecting owners with vetted providers for dog walking, pet sitting, daycare, and boarding. It operates across the U.S., Canada, and parts of Europe. Open roles cover content creation, product management, engineering, and operations.
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HelloFresh
Location: Berlin, Germany
Size: 1,001–5,000 employees
HelloFresh delivers pre-portioned ingredients and recipes directly to your door, operating in the U.S., Australia, Canada, New Zealand, Denmark, Sweden, and Western Europe. Founded in 2011, the company’s entire premise is that cooking at home shouldn’t require a trip to four different stores. For job seekers who care about food, there are roles in supply chain, engineering, communications, and production across multiple countries.
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Chegg
Location: Santa Clara, California
Size: 501–1,000 employees
Chegg, established in 2005, is built around helping students survive — and sometimes thrive in — the academic grind. The platform offers textbook rentals, homework help, scheduling tools, college selection guidance, and scholarship resources, all in one place. It’s a wide net, but the focus is consistent: give students what they actually need. Positions are spread across multiple U.S. locations.
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Noom
Location: New York, New York
Size: 1,001–5,000 employees
Noom takes a psychology-first approach to health — rather than just telling people what to eat, it works on the behavioral patterns that make change difficult in the first place. Since 2008, it’s brought on over 3,000 personal coaches and developed programs targeting weight loss, diabetes prevention, and hypertension management. New York–based roles span product, user support, engineering, data science, and marketing.
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Shipt
Location: Birmingham, Alabama
Size: 501–1,000 employees
Founded in 2014, Shipt connects members with local shoppers who handle grocery and household essential delivery through a mobile app. It’s expanded to over 250 markets across the U.S. since launch — a real footprint for a company that’s only been around a little over a decade. Job opportunities cover customer service, product management, engineering (remote), and shopping roles.
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Herc Rentals
Location: Bonita Springs, Florida
Size: 1,001–5,000 employees
Herc Rentals has been in the equipment rental business since 1965. With more than 265 branches across several countries, it provides construction and facilities companies with power generators, trucks, trailers, air compressors, and concrete tools. It’s not flashy, but it’s essential infrastructure for a lot of industries. Available roles include positions in sales, marketing, management, repair services, and IT.
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Fiverr
Location: Tel Aviv, Israel
Size: 201–500 employees
Fiverr, founded in 2010, runs the marketplace where businesses post projects and freelancers bid for work. It operates in eight languages — English, French, Spanish, Dutch, Italian, German, and Portuguese — and has offices across multiple countries. For anyone looking to work on the platform side rather than the freelance side, open positions include customer success manager, marketplace integrity specialist, and account manager roles.
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Pure Barre
Location: Irvine, California
Size: 11–50 employees
Pure Barre has been teaching barre fitness since 2001. Across more than 500 studios in North America, it offers classes focused on strength, flexibility, and agility — from cardio barre formats to resistance training. It’s a smaller company by headcount, but the studio network is extensive. Positions include fitness instructors, managers, and sales representatives throughout the U.S.
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Ibotta
Location: Denver, Colorado
Size: 501–1,000 employees
Ibotta helps shoppers save money by offering discounts, rebates, and cashback through a digital platform, with partnerships across major grocery chains and online retailers. Founded in 2012, it’s grown into a solid player in the retail savings space. Roles are available remotely and across multiple U.S. states, covering project management, software engineering, research analysis, and partnership development.
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Please note: at the time of this article’s writing, the companies mentioned may or may not be affiliated with Indeed, and their inclusion does not imply a business relationship with Indeed.
